LLexiSA

Terms & Conditions

Last updated: 5 August 2026

These Terms & Conditions (“Terms”) govern access to and use of LexiSA (“LexiSA”, “we”, “us”), a platform operated by LexiSA (Pty) Ltd and available at lexisa.co.za (the “Platform”). By creating an account, subscribing to a paid plan, or otherwise using the Platform, you agree to these Terms. If you do not agree, please do not use the Platform.

1. What LexiSA is — and is not

LexiSA provides AI-generated legal information, grounded in South African legislation, case law and official sources, together with document drafting and analysis tools.

LexiSA does not provide legal advice and is not a law firm. Using the Platform does not create an attorney–client relationship between you and LexiSA, any of its staff, or any third party. Output from Chat to Lex, document drafting, document analysis, or any other feature is generated by an AI system and, while grounded in cited sources, may be incomplete, out of date, or not applicable to your specific circumstances. For advice on a specific legal matter, you must consult a practising South African attorney or advocate.

2. Accounts

You must provide accurate information when creating an account and keep your login credentials confidential. You are responsible for all activity under your account. Tell us immediately if you suspect unauthorised access.

You must be at least 18 years old, or have a parent/guardian’s consent, to create an account.

3. Subscription plans and billing

LexiSA currently offers the following plans:

  • Free — no cost, access to Chat to Lex, legal topic guides, Case Watch, and the Real Forms library.
  • Personal (R199/month) and Professional (R399/month) — self-serve subscriptions billed monthly, with additional document drafting, analysis, and matter-tracking features as described on our Pricing page.
  • Practitioner (from R999/month) — a custom, in-house installation for legal practices, arranged directly with us via enquiry rather than self-serve signup.

Personal and Professional subscriptions are billed monthly in advance via Yoco, our third-party payment processor. There is no fixed minimum term — you may cancel at any time, and continued use from month to month is not conditional on any lock-in period. Full detail on billing cycles, cancellation, and refunds is set out in our Refund & Cancellation Policy, which forms part of these Terms.

We may change subscription pricing from time to time. Where we do, we will give notice before the change takes effect on your next billing cycle; continuing your subscription after that notice constitutes acceptance of the new price.

4. Acceptable use

You agree not to:

  • use the Platform for any unlawful purpose, or to facilitate a crime, fraud, or the evasion of a legal obligation;
  • attempt to circumvent usage limits, rate limits, or paywall restrictions;
  • scrape, reverse-engineer, or resell access to the Platform or its underlying corpus/model without our written consent;
  • upload content that infringes another person’s rights, or personal information you are not authorised to share;
  • use outputs from the Platform to hold yourself out as, or in place of, a practising attorney or advocate.

5. Intellectual property

The Platform, its underlying software, the LexiSA corpus, and all related trademarks and branding are owned by LexiSA (Pty) Ltd or its licensors. You retain ownership of any content you upload (e.g. documents submitted for analysis). By uploading content, you grant LexiSA a limited licence to process it solely to provide the Platform’s features to you.

Documents generated for you (letters, drafts, forms) are yours to use, subject to you having a paid plan entitling you to that feature and to your continued compliance with these Terms.

6. Disclaimers and limitation of liability

The Platform is provided “as is”. To the maximum extent permitted by law, LexiSA (Pty) Ltd disclaims all warranties, express or implied, regarding the accuracy, completeness, or fitness for a particular purpose of any output generated by the Platform. Nothing in these Terms excludes any liability that cannot lawfully be excluded under South African law, including the Consumer Protection Act 68 of 2008.

To the maximum extent permitted by law, LexiSA (Pty) Ltd’s total liability to you arising out of or in connection with your use of the Platform is limited to the amount you paid us in the three months preceding the event giving rise to the claim.

7. Data and privacy

We process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). Your data is encrypted and is never sold to third parties. Payment processing is handled by Yoco; we do not store your full card details.

8. Suspension and termination

We may suspend or terminate your account if you materially breach these Terms, including the acceptable-use rules in section 4, after giving you reasonable notice where practicable (immediate suspension may occur for serious breaches, security risks, or unlawful conduct). You may close your account at any time; see our Refund & Cancellation Policy for what happens to an active paid subscription when you do.

9. Changes to these Terms

We may update these Terms from time to time. Material changes will be flagged on this page with an updated “Last updated” date, and, where required by law, communicated to active subscribers directly. Continued use of the Platform after a change takes effect constitutes acceptance of the updated Terms.

10. Governing law

These Terms are governed by the laws of the Republic of South Africa. Any dispute arising from these Terms or your use of the Platform is subject to the non-exclusive jurisdiction of the South African courts, without prejudice to any right you have to refer a consumer complaint to the National Consumer Commission or another applicable regulator.

11. Contact us

Questions about these Terms can be sent to admin@lexisa.co.za.